Customer Care

Singapore Delivery

As of October all Local orders will be delivered via Registered SingPost. All orders have a flat rate shipping fee of $3.
We will now also provide free shipping via registered mail for all local orders above $20

Packages will arrive within 5 to 7 days. Since everything is handmade in small batches we often have to make your products fresh for you, thank you for you patience. Please wait for at least 8 days before you assume your package is missing.

For missing orders please email petrina@shophousesixtyfive.com

International Shipping

We are glad to announce we ship worldwide , to every country SingPost services.

We have an international flat rate shipping fee of $5

Orders above $70 qualify for free shipping via registered SingPost mail.

Packages within Asia will arrive within 8 to 10 days.

Packages to other parts of the world may take 10 to 14 days.However international orders are subject to your countries customs and associated waiting times.

Returns

Are these are personal use items we do not accept returns or do refunds.

If there is a defect with your purchase please contact us at petrina@shophousesixtyfive.com

Receipts

Here at Shophouse Sixtyfive, we do not print and mail receipts with your package. We feel that it is not very eco friendly , and is one step we can eliminate. However if you especially need one please let use know. Email us at petrina@shophousesixtyfive.com

Lip Balm Ingredients

We are PROUD to say that our lip balms do not contain petroleum by -products, parabens, or glycols. We do not use nasty fillers . They only contain premium skin-loving ingredients which are safe for ingestion.

BEESWAX

A skin nourishing 100% natural ingredient . Emollient and acts as a barrier sealing in moisture and protecting chapped lips.

VITAMIN E

An ultra healing oil , speeds up recovery and strengthens skin. Also a renown anti-oxidant.

ESSENTIAL OILS

We import our essential oils from the US, from a established supplier. We use Madagascan vanilla absolute and prized Egyptian Rose absolute . Ensuring the richest aromas and their healing properties.

STEVIA

Stevia is a sweetener and sugar substitute extracted from the leaves of the plant species Stevia rebaudiana. All that sweetness with zero calories.

COCONUT OIL,CASTOR OIL,OLIVE OIL SUNFLOWER OIL

We use a blend of oils all of which have their own unique properties , we chose oils that combined would absorb well but still be protective.

Are the lip balms coloured ?

There are no coloured additives in our lip balms. They go on clear and are not particularly shinny.

They go on well under a lipstick, or alone for a perfectly natural look for both men and women.

Shelf Life

As our lip balm contains mostly natural ingredients and we do not use harmful preservatives, lip balms are best kept out of direct sunlight and should avoid heat and damp areas.

Lip balms are best used up within a year from date of purchase.

Custom orders for Weddings & Parties

Thank You for your interest.

We are always interested in new projects and we love working together with you for your special day or event .

We do however have a minimum order quantity for custom orders. (30 tube minimum). We can even do custom labels and flavours.

Please email us at petrina@shophousesixtyfive.com